Practice interviews

Which promise can this product support?

Edit an AI draft using product evidence, then respond to a broader interpretation.

The question

Alder is preparing FoldShelf for renters. The verified assembly facts say the unit is freestanding and needs no drilling. No study has assessed rental deposits, landlord decisions or every surface condition.

AI-generated AI draft — invented

Your deposit, guaranteed. Damage-free storage for every rental.

Verified product facts — invented

FoldShelf stands on the floor and does not require drill holes. The assembly guide contains no deposit guarantee. Installation and care instructions still apply.

“Which promise can this product support?”

A strong answer, step by step

Open each step in turn. This is one strong answer, not the only one.

Step 1: Identify the added claim

What would you do here? Open the move you’d make.

  • Keep the guarantee because no drilling is needed.

    Tempting, but it misses something. No drilling does not establish every deposit outcome.

  • Remove all benefits until there is a sales study.

    Tempting, but it misses something. The verified installation feature can still be stated.

  • Separate the feature from the deposit and damage claims.

    The strong move. Each claim needs evidence for its own scope.

See how a strong candidate says it

“A deposit guarantee depends on outcomes the product facts do not cover.”

What a strong candidate could say

Why it works: The AI draft turns an installation feature into an unproved guarantee.

Step 2: Write a narrower promise

What would you do here? Open the move you’d make.

  • Use the verified installation feature in the main line.

    The strong move. It is relevant and supported.

  • Replace guaranteed with deposit-safe.

    Tempting, but it misses something. That still implies the unsupported outcome.

  • Keep damage-free and add results may vary.

    Tempting, but it misses something. A qualifier does not supply evidence for the claim.

See how a strong candidate says it

“Freestanding storage. No drilling required.”

What a strong candidate could say

Why it works: This communicates the supported feature without inventing an outcome.

Step 3: Check the whole impression

What would you do here? Open the move you’d make.

  • Check only whether each word appears in the assembly guide.

    Tempting, but it misses something. The surrounding image and copy can change meaning.

  • Ask what guarantee, if any, the full creative implies.

    The strong move. This tests the understood message.

  • Use clicks as proof of correct understanding.

    Tempting, but it misses something. A click does not reveal what was understood.

See how a strong candidate says it

“Review image and copy together, then ask renters what they think is promised.”

What a strong candidate could say

Why it works: Accurate words can create a broader impression in context.

Step 4: Respond to the broader interpretation

In a small comprehension check, three of eight target renters read no drilling as a promise that there can never be a mark or a landlord dispute.

What would you do here? Open the move you’d make.

  • Scale because five of eight did not mention a guarantee.

    Tempting, but it misses something. A small majority does not erase a material misunderstanding.

  • Describe those three renters as careless and keep the draft.

    Tempting, but it misses something. The team must make the promise clear.

  • Revise the overall impression and repeat the check.

    The strong move. This addresses the observed interpretation.

See how a strong candidate says it

“Keep the installation fact, remove deposit-return imagery and clarify the claim before testing again.”

What a strong candidate could say

Why it works: Three of eight is a warning from this check, not a population estimate.

The answer, in short

Decision
Use the narrow installation claim and check its meaning.
Because
The product supports no drilling, not a guaranteed deposit return or absence of every mark.
What would change it
New product evidence supports a broader claim, or the revision still implies an unsupported promise.

Common traps

  • Replacing a guarantee with a synonym.
  • Using clicks to prove message accuracy.

Check your answer

  • What fact supports the claim?
  • What outcome did the draft add?
  • What does the whole creative imply?
  • What did the audience understand?

Last reviewed Nov 10, 2026